SERVPRO of Lexington-Bedford Employee Photos

Steve Taylor

Steve Taylor

Steve Taylor is the owner and general manager of two franchises. He grew up in Derry, New Hampshire and graduated from Pinkerton Academy in 1986. Steve's parents, Lee and Barbara bought the SERVPRO of Lexington/Bedford franchise in 1984. Steve started working during school vacations as a tech and became a Crew Chief in 1987. Being trained by his father to become an "estimator" in 1989, he managed to help clean up thousands of homes and businesses. Steve has received over 20 certifications from the IICRC, ASCR, IQIA, and DDI, including Applied Structural Drying, Applied Microbial Remediation, Master Water Restorer, and Master Fire & Smoke Restorer. Steve bought the SERVPRO of Waltham/Weston/Watertown/Wayland franchise and the office was moved to a 10,000 square foot building at 50 Sun Street in Waltham in February 2015. Steve now focuses on growing his franchises, developing and managing his team of highly trained professionals, and creating great business relationships.

Dave Taylor

Dave Taylor

David graduated from Pinkerton Academy in 1985 and went to Northeastern University in Boston. He began working for SERVPRO in the late 80’s as a technician. He later became a crew chief and then a Production Manager in the 90’s. David and brother Steve, started a band call 24 Karat and performed across New England for fifteen years. David and the band performed for U.S. troops in South Korea in 1996, 1997 and 1998. His son, Jacob was born in 1998 and David left the band and started 24 Karat sound. David is an exceptional sound engineer and light technician for the U2 tribute band, Joshua Tree. David and wife Lori had a daughter, Madison in 2007. David is currently an expert in the Xactimate estimating program and is the Operations Manager for SERVPRO.

Tammi Kibler

Tammi Kibler

Tammi Kibler is the Sales and Marketing Manager at SERVPRO of Lexington-Bedford and SERVPRO of Waltham/Weston/Watertown/Wayland. Tammi has been with our company for three years. Tammi previously served in the U.S. Army as a Preventative Medicine Specialist. Other previous experiences include: Freelance marketing writer, Insurance Quality Manager, and Freight Area Supervisor. In her spare time she enjoys reading, writing, and cooking. 

Tammi's favorite part of working at SERVPRO is "Meeting people from various backgrounds and occupations, and learning more about them." She also takes pride in helping local businesses prepare for emergencies.

W.O.W Award winner - December 2015 & January 2017

Samantha Ramos

Samantha Ramos

Samantha has just joined our SERVPRO within the past month as Office Administration and Marketing Support Coordinator. Samantha is originally from The Bronx, NYC and moved to Massachusetts four years ago. She enjoys listening to music and creating digital art as well as cooking and eating.

When asked about her favorite part of SERVPRO she said, “Not only do I enjoy helping the staff with anything they need, but the fact that we all work together to restore homes and businesses is what makes everything really worthwhile.” She also enjoys having the shortest commute to work since she lives in the Waltham area.

Nicholas Sturgeon

Nicholas Sturgeon

Nick joined our franchise back in November and immediately dived into our Job File Coordinator position. Previous to join SERVPRO Nick was a firefighter in Vermont for 5 years. 

Nick grew up in the Waltham area so he knows many of the business and even homeowners we interact with. He's a great resource to us!

Outside of work, Nicholas is a dedicated single father who keeps his family active and healthy. 

Alan Murphy

Alan Murphy

Alan Murphy has been with the SERVPRO company for close to 10 years and has been working under Steve Taylor's supervision for the past three years. Occasionally when our PMs are overwhelmed, Alan is trusted to estimate jobs.

When asked what his favorite part of SERVPRO was he said "It's the idea of helping the community that keeps me coming back. Whether it's families or businesses, I always try t make a well lasting impression."

Outside of work, Alan enjoys playing video games and taking care of his 3 dogs.

Jason Estabrook

Jason Estabrook

Our Crew Chief Jason originally hails from North Carolina. He has been with the SERVPRO company for the past three years and has been working with the Lexington-Bedford and Waltham/Weston/Watertown/Wayland franchises for close to a year and a half. He has also been our winner of April's Tech of the Month W.O.W award.

Outside of "meeting new people everyday and being able to continue building relationships with previous customers" Jason enjoys spending time with his daughter. 

Jordan Magda

Jordan Magda

Jordan is the Sales and Marketing Representative for Waltham. Jordan graduated from Georgia Southern University and has been working in Sales and Marketing for 5 years. Jordan is fairly new to the Northeast and has lived in Chicago, Atlanta, and Nashville prior to Massachusetts. His passions are religiously watching Chicago sports and almost anything to do with cars. He lives in Boston with his girlfriend and dog. At work, he enjoys connecting with the Waltham community and helping local businesses in their times of need.

Marcus Swift

Marcus Swift

Marcus is the Sales and Marketing Representative for Watertown, Wayland, Weston. Marcus graduated from the University Of Rhode Island and has been working in Sales and Marketing for a year. Marcus has recently moved to Massachusetts after previously living in Rhode Island and Spain for a short period of time. His passions are boxing to stay fit, traveling, and reading when he has the time. At work, Marcus enjoys meeting and building relationships with many diverse backgrounds within the Watertown, Wayland, and Weston communities.

Marcus recently completed the Facilitator Training Program and has been awarded a certificate for his presentation skills.