Recent Posts

Basement Mold in Lexington, Mass

11/14/2017 (Permalink)

Mold Remediation Basement Mold in Lexington, Mass Treat mold as soon as you find it to save time and expense

No one likes mold growing in their home. Mold smells unclean, it looks terrible, it degrades organic building materials, and it may have health effects for the home’s inhabitants.

Mold in Basement Closet

Our franchise was called out recently to inspect a home in Lexington, Mass. because the owner thought he saw mold in the basement. Upon inspection, our production manager found surface microbial growth on the lower walls of a basement closet. He recommended cleaning and disinfecting the affected wall, but the homeowner requested that we go a step further and remove a section of drywall to be sure there was no hidden mold growth inside the wall.

Mold Remediation

Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in mold remediation, so they knew just what to do. They set up a barrier to prevent microbes traveling throughout the home. They installed a HEPA-filtered air scrubber to collect airborne particulates including microbial spores. They removed the affected drywall and inspected what they could see of the studs and framing inside the walls. 

After our technicians established there was no additional infestation in the walls, they cleaned and deodorized the basement carpet. The homeowner was pleased with the job they did. The basement smelled fresh and clean, all visible microbial growth was removed, and the air was filtered to extract any abundance of spores.

Call for a Free Estimate

If you find mold in a basement closet, call us for a free estimate as soon as possible. Our IICRC-trained mold remediation technicians will help resolve the problem before it gets worse and more expensive to repair.

Free Business Emergency Planning in Bedford, Mass

11/7/2017 (Permalink)

Commercial Free Business Emergency Planning in Bedford, Mass Schedule an appointment today to begin your free Emergency Ready Profile

SERVPRO® of Lexington-Bedford wants your business to be ready for whatever happens. We know that more prepared you are in advance, the better your outcome will be following a flood, fire or other disaster. Therefore, we offer a free Emergency Ready Profile (ERP) that will help you plan ahead and ensure you have all your information at your fingertips.

Emergency Ready Profile

The SERVPRO® ERP is a document that gathers information about your organization’s emergency response contacts and notes key shutoffs in your facility. In most cases, we can complete a walkthrough of your facility within fifteen to thirty minutes.

We will create a hard copy of the ERP to store at your facility. We also create a digital version you can download to your phone using the SERVPRO® Ready Plan App. This puts all pertinent information at your fingertips, and allows you to quickly share your ERP with others during an emergency. You can also update the digital ERP whenever necessary. 

For those who manage multiple properties, the Ready Plan App organizes all your information by building, making it very easy to oversee every property during an emergency. 

Plan to Survive

According to FEMA, nearly 40% of businesses that close due to a disaster will not reopen. Of those that do reopen, 75% of them have an emergency plan in place. 

We would like to help every Bedford, Mass. business be prepared to survive a disaster. There is no charge for this service. Please call 781-861-0500 today so we can get started on your Emergency Ready Profile before winter is here.

Commercial Duct Cleaning in Lexington, Mass

11/7/2017 (Permalink)

Commercial Commercial Duct Cleaning in Lexington, Mass Call today for a free commercial air duct cleaning estimate

SERVPRO® of Lexington-Bedford offers duct cleaning services to businesses of all sizes in Lexington, Mass. We use a push-pull system, blowing from one end and vacuuming from the other while our brushes stir up debris stuck to the duct walls.

Why Clean the Ducts?

We recommend air duct cleaning to improve the quality of air for everyone in the building. Modern commercial buildings are designed to be airtight. This sealed environment prevents the loss of hot and cold air and saves on energy costs associated with these losses, but people in the building end up breathing the same air over and over. 

In addition, dust, dead skin cells, and microbes accumulate in the ducts. This buildup can provide a perfect home for mold if humidity ever rises in the building.

Finally, the buildup on the walls of the ducts can restrict air flow making your HVAC system run inefficiently.

Commercial Duct Cleaning - Free Estimates

Here at SERVPRO®, we provide free duct cleaning estimates. Call to schedule your estimate today at 781-861-0500. Your customers and employees will breathe easier when the air is clean. 

Is It Mold or Mildew?

10/5/2017 (Permalink)

Mold Remediation Is It Mold or Mildew? Trust SERVPRO mitigation specialists to combat mold or mildew

We recently took a call from a concerned resident in Bedford, Mass. Her family had relocated from out of state, and her leather couch arrived covered in microbial growth.

When she complained to the mover about the condition of her couch, the mover claimed to have hired an expert who determined that this was mildew and not mold on the couch. According to the mover, the couch owner had no reason to be concerned about mildew.

Here at SERVPRO® of Lexington-Bedford, we find that distinction laughable. Both mold and mildew are considered potentially hazardous by the Centers for Disease Control and Prevention. In fact, if you search “mildew” on their site, you will be directed to their mold pages. 

Mildew is Everywhere

Both mold and mildew are fungi. Both flourish in warm, damp conditions. And both are linked to upper respiratory tract symptoms in otherwise healthy people. 

You can never completely eliminate molds and mildews from your home. Their spores are everywhere, even in your refrigerator. The risk is when these microbes are permitted to grow to the point of visibility. They are then releasing a higher-than-normal amount of spores into the air.

Call in a Mitigation Specialist

If you see microbes growing on a porous surface in your home (drywall, for example), you do not need to spend extra money testing to find out which type of microbe is growing there. You need to hire a mitigation specialist who can contain the contamination, remove the microbial growth, and advise how to avoid its regrowth.

Call SERVPRO® of Lexington-Bedford at the first sign of mold or mildew. We offer free estimates and can help you control the problem before it gets worse.

What NOT To Do Following a Fire

10/5/2017 (Permalink)

Fire Damage What NOT To Do Following a Fire Do not attempt to clean after a fire without consulting a restoration professional

After a fire, you will want to act quickly to save and restore your property. We recently shared tips about things you should do after a fire. However, there are many things you should not do.

Consult a professional before attempting any of the following.

Washing Walls

Washing painted walls and other surfaces with conventional cleaners can actually set the soot into the material. Call in a restoration professional who has the commercial products designed for safe soot removal.

Shampooing Carpets

Soot on fabrics like carpet and upholstery should be treated by a fire restoration carpet cleaner. Otherwise, you risk permanent damage.

Cleaning Electronics

Televisions, radios, and computers that have been exposed to fire, water, or excessive heat should be considered hazards until examined by an authorized repair service.

Consuming Contaminated Food

If food or beverages were stored close to high heat, fire, or water, they may be contaminated. Err on the side of caution and consult a restoration professional before consuming food that may no longer be safe to consume.

Turning on Electrical Appliances

If the power is off, you should not turn it back on until it has been inspected by an electrician. Even if the power is still on, you should not turn on ceiling fans, overhead lights, or other devices that may have been damaged by water or fire.

Sending Clothes to the Cleaner

Not all dry cleaners are specialized in post-fire clothing restoration. Clothes you hope to keep should be sent to a dry cleaner who specializes in fire restoration.

Fires are traumatizing events. Once the flames are extinguished, trust SERVPRO® of Lexington-Bedford to guide you through the process of taking back your life. We have the proper cleaning solutions and experienced partners to safely preserve and restore your property.

What To Do Following a Fire

9/28/2017 (Permalink)

Fire Damage What To Do Following a Fire Trust professionals for fire cleanup

You know that a quick response during a fire directly affects the extent of the damage. Acting quickly to evacuate people and pets and extinguish the fire will minimize the impact and cost of the fire.

Did you realize that acting quickly following a fire is also important to control costs? Most fires are also water damages when water is used to extinguish the flames. The water damage must be dried as soon as possible to prevent secondary damage caused by mold and other microbes.

Here are some quick tips for a proper response following a fire.

Hire a Professional Restoration Company

Restoration companies are committed to saving your belongings and moving you back into your building as quickly as they can. They have the knowledge and experience to treat soot-contaminated surfaces and save the property that can be saved.

Minimize Activity in the Home

Until the soot is cleaned, you do not want to be moving around and grinding particles into your carpets and flooring. Avoid touching objects with your hands as you may transfer soot this way as well.

You can put dry, colorfast towels or old linens down on the traffic areas to allow necessary movement without picking up soot on your shoes.

Protect Your HVAC System

Cover air registers with two layers of cheesecloth to prevent particles entering your HVAC system. Change the air filter, but do not turn the system back on until it has been checked by an HVAC professional.

Save Your Refrigerator and Freezer

If the power is out, you should remove food from your refrigerator and freezer then prop the doors open to prevent rotten odors. Do not consume any food that may have been contaminated by the fire.

Save Your Plumbing

If the temperatures are cold and your heat is off, you can pour RV antifreeze into your sinks, tubs, toilets and holding tanks to prevent them from freezing.

Wipe the soot off chrome fixtures in the kitchen and bath, then lightly coat them with a lubricant.

Wash Your House Plants

Be sure to wipe both sides of the leaves to permit them to breathe clean air again.

Follow Professional Advice

Here at SERVPRO® of Lexington-Bedford, we have been helping people in Massachusetts recover from fires for over thirty years. We hope you never need our services. However, if you do have a fire in our area, call us and we will restore your property and make it “Like it never even happened.”

Who Cleans a Hotel Tennis Court on Short Notice?

9/27/2017 (Permalink)

Commercial Who Cleans a Hotel Tennis Court on Short Notice? SERVPRO Cleans Tennis Court in Time for Tournament

Here at SERVPRO® of Lexington-Bedford, we help out in all kinds of emergencies. A few years ago, we were called in to do emergency cleaning of a tennis court at a hotel in Bedford, Massachusetts.

Tennis Court Covered in Paint Dust

The day before a tennis tournament, someone painted the ceiling of an indoor tennis court without protecting the surface of the court. The paint spray created droplets which dried before they hit the ground, covering the court and the walls with a fine, white dust.

The manager explains her situation that morning in our testimonial video. She had a tournament starting that afternoon. “So when I walked in and I saw the condition of my tennis court, I panicked. This would have been a violation of the contract, and I really didn’t know what I was going to do at that point.”

Saving the Day and the Tournament

“Steve mobilized a team very, very quickly. It was just an amazing amount of work that had to be accomplished in a very short amount of time.”

Our franchise sent four crew members to HEPA vacuum and pressure wash the floors. Then they had to dry the court. They managed to complete the job just minutes before the teams arrived for the tournament. 

“I would absolutely recommend SERVPRO®. They’re a wonderful business partner.”

If you have a crisis that involves cleaning or restoration, partner with a team that has provided commercial services in Lexington, Mass. and Bedford, Mass. for over thirty years.

Who Do You Call When You Are in Florida and Your Pipes Burst in Massachusetts?

9/22/2017 (Permalink)

Water Damage Who Do You Call When You Are in Florida and Your Pipes Burst in Massachusetts? “It was just such a great experience with SERVPRO."

Imagine you are in Florida when your pipes burst in Massachusetts. Who do you call? Who can you trust to help you in your time of need?

Water Damage Professionals

When Tony and Myra Morosco had this experience, they called in SERVPRO® of Lexington-Bedford. They were so pleased with the job we did cleaning up the water damage, they agreed to appear in our customer testimonial video. 

In Tony’s words, “We were in Florida. The house was flooded. Pipes burst in the upstairs bathroom. It was a disaster.

“The plaster and the walls in the living room were down. It worked its way down into my office where I had a lot of my golf memorabilia. I’ve been collecting golf books for almost fifty years. They were a disaster.”

Not Things, Memories

Myra adds, “I got a call from Dave, and he was such a comfort to talk to because he was just so patient. And when you have a loss, it’s really important someone understand what you’re going through. It’s more than things. It’s memories.”

“More than things,” we hear this from customers every day. The objects they trust us to restore are valuable to them and contain memories that cannot be replaced.

Who Would You Recommend?

Here at SERVPRO® of Lexington-Bedford we specialize in minimizing the damage caused by broken pipes, basement flooding, and hot water heater failures, so all you remember is the great water restoration experience you had.  As Tony says, “It was just such a great experience with SERVPRO. I wouldn’t recommend anyone else.”

If you have used our services and agree with Tony Morosco, call our office and let us know. We would love to record your testimonial.

Mold Remediation in a Lincoln Attic

9/7/2017 (Permalink)

Mold Remediation Mold Remediation in a Lincoln Attic Attic microbial growth before and after remediation

Mold grows wherever it has the proper combination of moisture, temperature, and organic matter. Attics are a common area of concern when they are not properly ventilated. Moisture and heat accumulate, and building materials provide food for the microbes.

Lincoln Attic Mold

Here at SERVPRO® of Lexington-Bedford, we frequently respond to calls regarding mold growth, particularly during humid summer months. In July, we were called to provide an estimate for the attic of a commercial building in Lincoln, Mass.

Upon arrival, our estimator found microbial growth on the wooden walls and ceiling of the attic. He prepared a free estimate for remediation, and the organization hired us to complete the job.

First Step – Contain the Contamination

The first step in a mold remediation job is to contain the area so that none of the spores get transferred to other parts of the building. We contained the contamination by setting up a barrier and using a negative air machine to draw air in without allowing it to flow out of the area.

Next step – Remove the Contaminants

This job involved HEPA vacuuming then cleaning the affected surfaces. We also used a HEPA-filtered air scrubber to remove airborne particulates including microbial spores and bacteria. With the negative air situation already established, we were able to cycle through all the air in the attic.

Final step – Apply Anti-Microbial Solution

We finished this mold remediation job by applying an all-natural anti-microbial solution to deter future microbial growth.

Remember, SERVPRO offers free estimates. If you see mold in your attic, our certified technicians have the training and expertise to remediate the situation. We are always “Here to Help.”

It Is Never too Early to Plan Ahead

9/1/2017 (Permalink)

Storm Damage It Is Never too Early to Plan Ahead September is National Preparedness Month (courtesy of FEMA.gov)

September is National Preparedness Month. This year, the havoc in Houston reminds us all of how important preparation can be.

Here at SERVPRO we see the devastating effects of disasters on a regular basis. We know you cannot plan to avoid disasters, but you can plan to be ready in the event of one.

Create an Emergency Ready Profile

We recommend everyone take a few minutes to download the Ready App and create an Emergency Ready Profile (ERP) for their home and business. In fact, we will even send a marketing representative to your business to help you create a commercial ERP.

The Ready App will guide you through the process of identifying utility shutoffs and gathering contact information for emergency services and other key partners for restoring your property following a disaster. With this app on your smartphone, you will always have this information at your fingertips.

Make a Plan

Does everyone in your home know how to evacuate safely in the event of an emergency? Do they all know where to gather away from danger? Do they know how to keep in touch if they get separated?

Ready.gov recommends you make a plan and review it on a regular basis so that everyone knows how to respond to an event and communicate in the aftermath.

Assemble an Emergency Kit

Take some time to gather the things you might need in an emergency. Batteries, flashlights, a radio and first aid kit are important to keep on hand. Some families will need to consider prescriptions, diapers, and pet food.

You should also think about where you should store personal records and financial documents. If you had to leave quickly, could you grab these things and go?

Review Your Insurance Policies

Make sure you understand your coverages. Talk to an agent who can explain your policies in language you understand and consider whether your family or property need better protections.

You cannot prevent disasters, but you can lessen their effect by making good plans ahead of time. And if disaster should strike, please call SERVPRO to help make it “Like it never even happened.”